Inbound transfers might be pending because we didn't receive all the information from the sender’s bank. This means we have to ask them for more details before processing the transfer. This process may take up to 5 working days. Your transfer might be reviewed due to regulatory requirements. But don't worry, this is the standard procedure, and we'll let you know if we need more details.

What can I do?

We recommend checking your account balance in the upcoming days to see if the transfer has been processed or not.