If your application states that your account is blocked, this indicates that the system flagged your application for additional review by our Compliance team.
This may happen due to various reasons, including incomplete or unclear information submitted during the application process, or instances where automated checks require further validation (e.g., similar names, potential matches with politically exposed persons (PEPs), or adverse media).
Here’s what to expect:
Compliance Review: All blocked applications are thoroughly reviewed by our Compliance Officers.
Next Steps: You will be:
Approved if all submitted information is verified.
Contacted for additional documentation or clarification if needed.
Notified of the outcome if the application cannot proceed.
Due to the high number of account applications, Compliance Review may take up to 7 days to complete.
We understand this can be an inconvenience and appreciate your patience as we work to resolve the matter promptly. If you have specific concerns or need assistance, please contact our support team for further guidance.
💡 Need more help?
Get support from our team via Chat or email us at support.oro.bank