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How to Open a Personal Account with ORO Bank Online: A Step-by-Step Guide
How to Open a Personal Account with ORO Bank Online: A Step-by-Step Guide
Updated over a week ago

A Personal Account is designed for individuals to manage their personal finances. It's ideal for your banking needs like receiving your salary, sending money to friends or family, paying for services, and saving for the future.

Here’s how to open your Personal Account with ORO Bank:


What you'll need

  • Be at least 18 years old

  • Have citizenship from one of our supported countries/locations: View supported locations here

  • Required documents:

    • Identity document: Valid ID card, or Passport, Driver's license, Residence permit

    • Proof of Address (PoA): You can choose one of the options below to provide the PoA:

      • Using GPS: You just need to simply turn on your location on the phone (please watch the video guide below for more details)

      • Uploading documents: There’s no definitive list of documents that can be accepted as PoA. Some of the most common examples that count as valid proof of address are:

        • Identity document with address

        • Bank statement, bank letter

        • Temporary registration sheets / Vehicle registration certificate

        • Utility bill for gas, electricity, water, internet, etc.

        • Letters from a recognized public authority or public servant/any government-issued correspondence

        • Current lease agreement with signatures of the landlord and the tenant

        • Mortgage payment

        Documents are not older than 12 months, except identity document.

We DON'T accept: Screenshots, Receipts for purchases, Medical bills


Our system will automatically redact your sensitive information such as banking details. Please DO NOT redact the information yourself, as it may cause invalidate the documents.

🎥 Learn more on how to provide PoA:


Get started

1. Sign up

First, go to ORO Bank webapp or download ORO Bank app from the App Store or Play Store.

Sign up with email. We recommend to sign up using Google Account for a more convenient experience.

2. Verify identity

Identity verification involves a few simple steps:

  • We will ask you questions regarding your nationality, DOB, civil status, employment status, etc

  • Take a photo of identity document

  • Upload proof of address

  • Complete a liveness check by taking a selfie.

The review process may take up to one working day. You'll be notified via your registered email once it's complete.

After successful verification, proceed to the next step: Activate Two-factor authentication.

3. Activate Two-factor authentication

4. Open Full Reserve Account

  • Click Open Full Reserve account

  • Select currency

  • Give your account a nickname

Click to view account details and making a deposit


💡 Need more help?

Get support from our team via Chat or email us at support.oro.bank

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